Integration · Klaviyo

Dough Dog + Klaviyo: subscription-aware email & SMS

Dough Dog pushes nine subscription events into Klaviyo with full subscription, order, line-item, group, and payment data attached. Your existing Klaviyo flows become subscription-aware — no generic ‘order placed’ guesswork.

Trigger pre-charge previews before the card is hit, recover failed payments, message at-risk subscribers before they cancel, and win back the ones who do — in email and SMS, from the Klaviyo you already run. 1% of subscription revenue + 19¢ per transaction. No monthly fee. Launch in under 12 hours.

Works with your existing Klaviyo account · No monthly fee · 12-hour launch
The problem with generic events
Dough Dog + Klaviyo
Nine subscription events with subscription, order, line-item, group, and payment data — so flows fire on real subscription moments, not just ‘order placed.’
Generic subscription apps
Emit thin order events. Your Klaviyo flows can’t tell a first order from a renewal, a retry from a churn, or an upcoming cycle from a shipped one.

They optimize for reordering. We optimize for anticipation.

What you can build

Nine events, wired to the flows that retain apparel subscribers

Each Dough Dog event maps to a Klaviyo flow — email or SMS.

Klaviyo eventFires whenFlow it powers
Upcoming OrderBefore the next chargePre-charge preview · swap or skip
Order Item Out of StockA pick sells out pre-chargeSubstitution notice before it ships
Order Retry-able FailureA payment fails but can retryDunning / payment recovery
Subscription Flagged (At Risk)Churn signals detectedRetention / save flow
Subscription CanceledA subscriber cancelsWinback series
Subscription Order Processed SuccessfullyA cycle bills and fulfillsOrder confirmation / post-purchase

Plus Subscriber Created, Subscriptions Created, and Subscription Product Assigned. All nine events support email and SMS.

How it works

Built to make Klaviyo subscription-aware

Pre-charge previews

The Upcoming Order event fires before billing, so subscribers can preview, swap, or skip in the window before the charge.

Failed-payment recovery

Order Retry-able Failure powers dunning flows that recover revenue before it churns.

Inventory-aware messaging

Order Item Out of Stock lets you message a substitution before the box ships — no silent swaps.

Churn save + winback

Subscription Flagged (At Risk) triggers a save flow; Subscription Canceled triggers winback.

Group-aware segments

Subscription group information flows with the events, so you can segment and message based on group or matching subscriptions.

Use cases

Flows apparel brands build first

Pre-charge preview series

Upcoming Order → a ‘here’s your next pick’ email plus an SMS with a swap or skip link before the charge.

Dunning recovery

Order Retry-able Failure → a timed retry sequence that recovers payments before the subscription lapses.

At-risk save → winback

Subscription Flagged (At Risk) → a save offer; Subscription Canceled → a winback series.

The details

Everything that flows to Klaviyo

Events you can trigger on

  • Upcoming Order — preview before the charge
  • Order Retry-able Failure — dunning
  • Order Item Out of Stock — substitution notice
  • Subscription Flagged (At Risk) — retention
  • Subscription Canceled — winback

Data on every event

  • Subscription details
  • Order & line-item details
  • Subscription group information
  • Payment failure details & payment method
FAQ

Frequently asked questions

Common questions about the Klaviyo integration.

What subscription events does Dough Dog send to Klaviyo?

Nine: Subscriber Created, Subscriptions Created, Subscription Product Assigned, Upcoming Order, Subscription Order Processed Successfully, Order Retry-able Failure, Order Item Out of Stock, Subscription Flagged (At Risk), and Subscription Canceled.

Can I trigger a pre-charge preview so subscribers can swap or skip before billing?

Yes. The Upcoming Order event fires before the charge, so you can trigger a preview email or SMS with a window to swap or skip.

Does the integration handle failed payments and dunning?

Yes. The Order Retry-able Failure event powers payment-retry and recovery flows in Klaviyo.

What subscription data is available in Klaviyo for segmentation and personalization?

Subscription details, order details, line-item details, subscription group information, payment failure details, and payment method flow with the events — so you can segment and personalize on any of them.

How is the Klaviyo integration priced?

Dough Dog is 1% of subscription revenue + 19¢ per transaction, with no monthly fee. Klaviyo is billed separately by Klaviyo.
Works with your Klaviyo account

Make your Klaviyo subscription-aware

Book a Dough Dog demo